Step 1 – Diagnose the Gaps
We review how marketing, sales, and service work today: definitions, hand-offs, goals, and content. We map the real customer journey and highlight where leads and customers slip through the cracks.
Most growing companies treat marketing, sales, and service as separate worlds. Marketing hands off leads that sales doesn’t trust. Sales closes deals that service isn’t ready to support. No one shares the same definitions, goals, or data.
You’re not the only team dealing with this.
Alignment problems are normal as you grow — but they can’t stay unsolved.


As a HubSpot partner, I help B2B startups and SMBs turn siloed marketing, sales, and service teams into one aligned revenue engine. I know you don’t need another 80-slide strategy deck. You need a clear RevOps roadmap that lives inside HubSpot and guides how everyone works day-to-day.
We follow a simple three-step process so every team member knows what’s happening next.
We review how marketing, sales, and service work today: definitions, hand-offs, goals, and content. We map the real customer journey and highlight where leads and customers slip through the cracks.
We run alignment workshops, define shared MQL/SQL criteria, set unified revenue goals, and create SLAs for how every lead and customer moves between teams.
We turn the blueprint into actual HubSpot objects, views, properties, content recommendations, and reporting — so alignment isn’t just a slide; it becomes how you operate.
No vague theory.
Just a clear roadmap and the tools to execute it.


This package combines one-time strategic work with ongoing alignment support so your teams don’t fall back into old habits.
Create clear, shared definitions of lead stages so everyone knows when a lead is marketing’s, when it’s sales-ready, and what happens next.
Align targets across teams so campaigns, outreach, and service all support the same revenue outcomes.
Build service-level agreements that define response times, hand-off rules, and expectations for both marketing and sales.
Design a clear process for how leads move from marketing to sales, and back again for feedback and optimization.
Keep initiatives organized, deadlines clear, and stakeholders aligned.
Review dashboards and KPIs across teams, spot friction, and make data-driven adjustments.
Ongoing sessions to maintain alignment, refine definitions, adjust SLAs, and keep everyone working from the same playbook.
Evaluate content used across the journey (ads, emails, decks, proposals) and recommend gaps to fill so messaging stays consistent from first touc

Lead quality arguments continue. Sales blames marketing; marketing blames sales; service cleans up the mess. Customers feel the gaps and quietly churn. Growth stalls — not because your product is bad, but because your teams aren’t pulling in the same direction.
You can keep running three separate plays.
Or you can align everyone around one revenue blueprint.